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Simple, scalable pricing

We’re building AI customer support that just works. Pick a plan, and our team will configure everything for your business — no setup headaches.

Essential

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Suite

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Enterprise

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AI powered inbox
Connect multiple channels
AI agents
360 Customer view
CSAT & SLAs
Analytics
White-glove onboarding & dedicated support
Agent builder
Deterministic AI workflows
AI on WhatsApp, Email, Instagram, Messenger, Live Chat
Multilingual (100+ languages)
AI understands images
AI product recommendations
AI takes actions
Real-time data access
Natural language API integration
Intelligent handover
Configure AI tone & personality
AI-powered unified inbox
Customer 360 view
Inbox organized by customer
Cross-channel ticket deduplication
AI creates tickets with full context
AI assist for agents
One-click action buttons for agents
Custom disposition forms & ticket fields
AI auto-fills disposition forms
AI ticket summary
AI-powered ticket routing
Agent skill-based routing
Requires add-on
Team-based routing
Sentiment-based routing
Triggers & automated actions
Advanced conditional rules
WhatsApp
Email
Instagram
Facebook Messenger
Live chat widget
Chat widget customization
Telephony provider integration
WhatsApp voice calls
Call recording & transcription
AI call analysis & ticket creation
AI-triggered outbound email from calls
Remove Flowcall branding
WhatsApp template creation & management
Broadcast campaigns
Shopify segment sync & targeting
Order update triggers
Customer outreach triggers
Post-fulfillment triggers
Custom event & webhook triggers
AI QA on all channels
Custom QA parameters
100% conversation coverage
Tone, accuracy & policy compliance
CSAT on every conversation
Human and AI agent SLAs
SLA-based automations & escalations
Pre-built dashboards
AI automation rate tracking
Agent performance metrics
Custom reports
Scheduled exports
Real-time analytics
SSO
Roles & permissions
Shopify (one-click)
WooCommerce & Magento
Logistics providers
CRM & OMS
Catalog ingestion
Custom webhook & event integrations

Have a question about features or pricing? Write to us

Trusted by leading brands with AI-first support

atomberg
mcaffeine
knya
DaMENSCH
Hyphen
atomberg
mcaffeine
knya
DaMENSCH
Hyphen

Due to the sheer volume of queries, our FRT used to be in hours. Full resolution took days, and CSAT suffered. Flowcall was the only AI agent that could automate our complex workflows without giving incorrect or made-up answers. Now FRT is under a minute, AI resolves 84% of queries end-to-end and CSAT is up 52%.

84%

queries automated, no human needed

52%

increase in CSAT

Vikash Pathak

Vikash Pathak

Head of Customer Experience, mCaffeine & Hyphen

See How 80%+ Automation Actually Works

Join support teams handling 10x more queries without scaling headcount. Reduce response time, improve customer satisfaction, cut costs. Book a 15-minute demo.

Most AI chatbots either follow rigid scripts or improvise with unpredictable results. Flowcall does both—deterministic execution with natural conversation. AI follows your exact process, step by step, while talking like a human. That's how we push automation beyond 80%.

Yes. We build AI workflows that pull data from every system your agents use—CRM, OMS, logistics, payments. AI gets the same context humans get. Most customers start at 50-60% automation on day one. Our team works with yours to identify gaps, add workflows, and push higher. 80% typically takes 2-3 months. Some customers hit 90%+.

It resolves. Refunds, cancellations, order changes, returns—AI takes action while following your process exactly. That's the difference between answering questions and actually closing tickets.

Yes. AI ingests your entire catalogue and understands it deeply—attributes, use cases, compatibility. It doesn't just suggest products. It asks the right questions, narrows down requirements, and recommends like your best salesperson would.

Most can't tell. You train AI to speak in your brand voice, handle context across messages, and respond naturally. The only giveaway? Responses arrive faster than any human could type. Most customers don't notice—they just notice fast, helpful service.

We support WhatsApp, email, Instagram, Messenger, live chat, and phone. AI handles conversations across all channels except phone—for now. For phone, we integrate with your existing telephony provider. AI transcribes every call and creates tickets automatically. Voice AI is coming soon.

AI handles 80%+ of queries—sometimes 90%+. For the rest, AI collects information and hands off to your team with full context. With our AI-powered helpdesk, every agent becomes at least 2x faster. We've seen companies reduce support teams by up to 70%. Human agents stay important—but you need fewer of them.

Our helpdesk is built for AI-first support. AI creates tickets, summarizes conversations, drafts responses, fills disposition forms, routes intelligently. But here's what traditional helpdesks can't do: when AI hands off to a human, the human can hand back to AI. Need human approval for one step, then AI continues? That works. In traditional helpdesks, once a ticket goes to a human, every step after is manual. Ours flows both ways.

The more context AI has, the higher your automation. Every system your agents access—CRM, order management, logistics, payments—AI should access too. We have 100+ integrations with channels, CRMs, order management systems, logistics providers, and payment platforms. Don't see one you need? If it pushes automation higher, we'll build it for you.

Yes, here's how we work. Your team shares SOPs for common use cases—returns, refunds, exchanges—along with FAQs. We turn these into AI workflows. Your team tests AI responses by chatting with the bot and shares feedback. We fix issues immediately. We keep iterating until your team feels confident enough to go live.

We provide high-touch service. We configure and update your AI workflows exactly to your requirements. We take ownership of AI responding correctly. Your team's only job is to flag where AI gets it wrong—we fix it, usually immediately.

We offer something better. We configure AI workflows for your actual business — completely free. Your team tests it internally, suggests improvements, and we iterate until the AI responses are just right. You go live only when you're confident.

Book a demo. Tell us your use case, and we'll map out how to get you live.