Latest Updates
Flowcall Blog
Insights on AI Customer Service, AI Helpdesk, Ticketing, Automation, Contact Center Software, WhatsApp Business API, and Conversational AI
Best Helpdesk Ticketing System for Businesses in 2026
The best helpdesk ticketing system centralizes customer support from email, chat, phone, and social media into organized tickets. Top systems reduce costs from $22 per manual ticket to under $1 with automation while cutting response times from hours to seconds. Compare 15 leading solutions for 2025.
AI Chatbots in Customer Service: The Complete Guide for 2026
AI chatbots in customer service use generative AI and LLMs to automate 70-90% of customer queries, reduce response times to under 10 seconds, and cut support costs by 30-60%. The AI customer service market is projected to grow from $12.06 billion in 2024 to $47.82 billion by 2030.
See How 80%+ Automation Actually Works
Join support teams handling 10x more queries without scaling headcount. Reduce response time, improve customer satisfaction, cut costs. Book a 15-minute demo.